Desired delivery date
While arranging your order, you have the opportunity to enter a desired delivery date. After you have placed your order, the final date of reception will be confirmed via e-mail. You’re welcome to check the status of your order on this client platform. Look it up under the ‘My account’ menu.
Collection in our warehouse
You can also pick up your order in the isomasters warehouse (Pontstraat 80, 8791 Beveren-Leie). You will be notified when your order is ready.
Warehouse opening hours:
Monday to Friday: 8.00 a.m. – 5.00 p.m.
Closed on weekends and public holidays.
Deliveries outside Belgium (for spare parts and Minibox)
isomasters commits to process all orders in 48h. After processing, add a delivery time of 3 working days for addresses within Europe and 7 working days for deliveries outside Europe.
Deliveries outside Belgium (for Modular)
After processing, add a delivery time of 4 weeks for addresses within Europe.
Delivery costs (for spare parts and Minibox)
To addresses in Belgium: €25
To addresses in the Netherlands: €35
To addresses in France: €45
To addresses in Germany: €45
For delivery to addresses in other countries, please contact our commercial office via email@example.com or on +32 (0) 56 71 04 94.
Delivery costs (for Modular)
To addresses in Belgium: from €150
To addresses in the Netherlands: from €170
To addresses in France: from €250
To addresses in Germany: from €250
Please note: Outside the EU, import or customs charges may apply. These amounts are calculated by the country in question. As a customer, you are responsible for ensuring these costs are met. If you would like to know the extent of the costs, we advise you to contact the customs service for the relevant country.
For the delivery of your orders to the desired address, we work with external partners.